HELP FOR UKRAINE: Our counsellors offer free support for those affected and their families.

  1. HomeMarch22

The Helpnet takes care of your mental health

Mental health support and Comprehensive prevention to overcome and prevent mental health problems in your daily life.

How it works

  • 1. Choose the right spe­cial­ist
    Inter­na­tion­al con­sul­tants from dif­fer­ent dis­ci­plines are here to help you! You deserve to feel light and happy!
  • 2. Sign up for free
    Your pri­va­cy is very impor­tant to us and any infor­ma­tion you share with us or any of our con­sul­tants will always be treat­ed as confidential.
  • 3. Get­ting acquaint­ed
    Get acquaint­ed at your own pace with one of our spe­cial­ists who will be able to respond to your needs with attention.
  • 4. Start the con­sul­ta­tion
    Ben­e­fit from a fol­low-up tai­lored to your needs with a spe­cial­ist by Visio consultation.

Your data is completely secure!



Mental health prevention is the key to your happiness


The HelpTalks : 

Introductory, interesting, insightful.
Get the information, education and support you need online.

Our tests



How to choose the right advisor?

Don’t know which coun­sel­lor to choose or the dif­fer­ence between a coach and a therapist?

To feel or not to feel?

How do you feel?
Test how you feel and start work­ing on your well-being today.

Your benefits

  • 24/7 access to spe­cial­ist help. What­ev­er you need, when­ev­er you need it
  • All con­sul­ta­tions take place in the com­fort of your own home
  • Licensed coun­sel­lors with var­i­ous spe­cial­i­sa­tions and trainings
  • 100% dis­crete and secure

Meet your counsellor

S.T. , Client

It’s in a con­text of a dif­fi­cult work sit­u­a­tion, that I was look­ing for sup­port. On the Help­net I found a coun­sel­lor who was quick­ly avail­able, lis­ten­ing, quick and par­tic­u­lar­ly per­cep­tive in her analy­sis. Our ses­sions enabled me at first to recog­nise the prob­lem and there­fore helped me improv­ing my cop­ing mech­a­nism in dai­ly life and my well-being. I got some quite sim­ple behav­iour­al and com­mu­ni­ca­tion tools, that helped me clar­i­fy and improve my approach. 


I would like to thank you for the con­sul­ta­tion and its organisation.

It was very help­ful, thank you for your kind­ness and pro­fes­sion­al qualities.


Laurence Defago, Counsellor

I dis­cov­ered The Help­net on the advice of a col­league. The con­cept imme­di­ate­ly appealed to me and moti­vat­ed me. The pos­si­bil­i­ty of pro­vid­ing online psy­chother­a­peu­tic sup­port seemed to me to be par­tic­u­lar­ly use­ful and inno­v­a­tive, espe­cial­ly in these times. The prospect of being able to offer con­sul­ta­tions almost every­where, i.e. to be able to trav­el freely for sev­er­al months or weeks a year while con­tin­u­ing con­sul­ta­tions, also seemed to me to be a hith­er­to unsus­pect­ed oppor­tu­ni­ty in my practice.

M.D. , Client

I was seek­ing a per­son­al and indi­vid­ual coach­ing on The Help­net and it man­aged to help me in open­ing me to new per­spec­tives and helped me get­ting an employ­ment in well-known com­pa­nies. The coun­sel­lor’s empa­thy and great analysing skills helped me to find solu­tions to prob­lems, of all kind. Doing this via video-call was not that for­eign to me and helped me espe­cial­ly when I wasn’t able to get help in an oth­er way.

Joanna Bessert-Nettelbeck (Founder)

The Help­net focus is the client. I want­ed to cre­ate a place where any­body could get help. When­ev­er you want; in your moth­er tongue and prefer­ably with some­one hav­ing or know­ing your cul­tur­al back­ground. And despite what peo­ple think, get­ting help is not a weak­ness but a real strength. Because it takes strength to con­front your “demons”, look­ing them in the eye and not hide from them.

Tilo Held, Counsellor

Since I have had some uncon­vinc­ing expe­ri­ences with appoint­ment por­tals, I was very inter­est­ed in the con­cept. It quick­ly proved that Help­net did not have all the short­com­ings that had both­ered me before. Since I and my patients have been using it, it has also proved to be very user-friend­­ly in dai­ly use. Com­mu­ni­ca­tion with the for­tu­nate­ly not so snooty own­ers and devel­op­ers is encour­ag­ing and makes one pre­dict that I will remain loy­al to this tool and the peo­ple who offer it.