1. Home

Your Mental Health Matters

The Help­net is an inter­na­tion­al and inter­dis­ci­pli­nary plat­form where you can seek men­tal health sup­port and online consultation.

We all need a little help sometimes

The world can be a com­plex place some­times and every­one han­dles life’s dif­fi­cul­ties dif­fer­ent­ly. Neg­a­tive feel­ings, con­flicts or doubts which seem small at first, can how­ev­er quick­ly evolve into some­thing big­ger. It’s impor­tant talk about it before things become too over­whelm­ing. Your men­tal well­be­ing is our main pri­or­i­ty. Just reach out, we’re here for you.

Discrete online help and support

The Help­net brings togeth­er qual­i­fied coun­sel­lors with dif­fer­ent spe­cial­i­ties and train­ings, offer­ing pri­vate online con­sult­ing by means of a secure voice or video­call. All from the com­fort of your own home, at the time you actu­al­ly need it.

Because your men­tal well­be­ing is our main pri­or­i­ty, we make sure our trust­ed coun­sel­lors are avail­able for you. No mat­ter what your prob­lem is, we’re here to help when­ev­er you need it.

We high­ly val­ue dis­cre­tion so our plat­form guar­an­tees com­plete pri­va­cy in accor­dance with GDPR.

How it works

Your benefits

Access to specialist help. 

All consultations take place in the comfort of your own home

Licensed counsellors with various specialisations and trainings

100% discrete and secure

Meet your counsellor

S.T. , Client

It’s in a con­text of a dif­fi­cult work sit­u­a­tion, that I was look­ing for sup­port. On the Help­net I found a coun­sel­lor who was quick­ly avail­able, lis­ten­ing, quick and par­tic­u­lar­ly per­cep­tive in her analy­sis. Our ses­sions enabled me at first to recog­nise the prob­lem and there­fore helped me improv­ing my cop­ing mech­a­nism in dai­ly life and my well-being. I got some quite sim­ple behav­iour­al and com­mu­ni­ca­tion tools, that helped me clar­i­fy and improve my approach.

M.D. , Client

I was seek­ing a per­son­al and indi­vid­ual coach­ing on The Help­net and it man­aged to help me in open­ing me to new per­spec­tives and helped me get­ting an employ­ment in well-known com­pa­nies. The coun­sel­lor’s empa­thy and great analysing skills helped me to find solu­tions to prob­lems, of all kind. Doing this via video-call was not that for­eign to me and helped me espe­cial­ly when I wasn’t able to get help in an oth­er way.

Tilo Held, Counsellor

Since I have had some uncon­vinc­ing expe­ri­ences with appoint­ment por­tals, I was very inter­est­ed in the con­cept. It quick­ly proved that Help­net did not have all the short­com­ings that had both­ered me before. Since I and my patients have been using it, it has also proved to be very user-friend­­ly in dai­ly use. Com­mu­ni­ca­tion with the for­tu­nate­ly not so snooty own­ers and devel­op­ers is encour­ag­ing and makes one pre­dict that I will remain loy­al to this tool and the peo­ple who offer it.

Laurence Defago, Counsellor

I dis­cov­ered The Help­net on the advice of a col­league. The con­cept imme­di­ate­ly appealed to me and moti­vat­ed me. The pos­si­bil­i­ty of pro­vid­ing online psy­chother­a­peu­tic sup­port seemed to me to be par­tic­u­lar­ly use­ful and inno­v­a­tive, espe­cial­ly in these times. The prospect of being able to offer con­sul­ta­tions almost every­where, i.e. to be able to trav­el freely for sev­er­al months or weeks a year while con­tin­u­ing con­sul­ta­tions, also seemed to me to be a hith­er­to unsus­pect­ed oppor­tu­ni­ty in my practice.

Joanna Bessert-Nettelbeck (Founder)

The Help­net focus is the client. I want­ed to cre­ate a place where any­body could get help. When­ev­er you want; in your moth­er tongue and prefer­ably with some­one hav­ing or know­ing your cul­tur­al back­ground. And despite what peo­ple think, get­ting help is not a weak­ness but a real strength. Because it takes strength to con­front your “demons”, look­ing them in the eye and not hide from them.

Latest News