Joanna Bessert-Nettelbeck (Founder)

The Help­net focus is the client. I want­ed to cre­ate a place where any­body could get help. When­ev­er you want; in your moth­er tongue and prefer­ably with some­one hav­ing or know­ing your cul­tur­al back­ground. And despite what peo­ple think, get­ting help is not a weak­ness but a real strength. Because it takes strength to con­front your “demons”, look­ing them in the eye and not hide from them. 

Tilo Held, Counsellor

Since I have had some uncon­vinc­ing expe­ri­ences with appoint­ment por­tals, I was very inter­est­ed in the con­cept. It quick­ly proved that Help­net did not have all the short­com­ings that had both­ered me before. Since I and my patients have been using it, it has also proved to be very user-friend­­ly in dai­ly use. Com­mu­ni­ca­tion with the for­tu­nate­ly not so snooty own­ers and devel­op­ers is encour­ag­ing and makes one pre­dict that I will remain loy­al to this tool and the peo­ple who offer it.

S.T. , Client

It’s in a con­text of a dif­fi­cult work sit­u­a­tion, that I was look­ing for sup­port. On the Help­net I found a coun­sel­lor who was quick­ly avail­able, lis­ten­ing, quick and par­tic­u­lar­ly per­cep­tive in her analy­sis. Our ses­sions enabled me at first to recog­nise the prob­lem and there­fore helped me improv­ing my cop­ing mech­a­nism in dai­ly life and my well-being. I got some quite sim­ple behav­iour­al and com­mu­ni­ca­tion tools, that helped me clar­i­fy and improve my approach.

M.D. , Client

I was seek­ing a per­son­al and indi­vid­ual coach­ing on The Help­net and it man­aged to help me in open­ing me to new per­spec­tives and helped me get­ting an employ­ment in well-known com­pa­nies. The coun­sel­lor’s empa­thy and great analysing skills helped me to find solu­tions to prob­lems, of all kind. Doing this via video-call was not that for­eign to me and helped me espe­cial­ly when I wasn’t able to get help in an oth­er way.

Laurence Defago, Counsellor

I dis­cov­ered The Help­net on the advice of a col­league. The con­cept imme­di­ate­ly appealed to me and moti­vat­ed me. The pos­si­bil­i­ty of pro­vid­ing online psy­chother­a­peu­tic sup­port seemed to me to be par­tic­u­lar­ly use­ful and inno­v­a­tive, espe­cial­ly in these times. The prospect of being able to offer con­sul­ta­tions almost every­where, i.e. to be able to trav­el freely for sev­er­al months or weeks a year while con­tin­u­ing con­sul­ta­tions, also seemed to me to be a hith­er­to unsus­pect­ed oppor­tu­ni­ty in my practice.