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Communication issues

No mat­ter what type of per­son­al­i­ty you are, com­mu­ni­ca­tion can some­times be extreme­ly dif­fi­cult and stress­ful. The inabil­i­ty to com­mu­ni­cate clear­ly can also lead to mis­un­der­stand­ing and might even per­pet­u­ate the very prob­lems you’re ini­tial­ly try­ing to solve.

Do you see a clear com­mu­ni­ca­tion prob­lem at work? Maybe in your pri­vate life? Let us help you iden­ti­fy the cause of the prob­lem. Once this has been achieved, our coun­sel­lors will demon­strate com­mu­ni­ca­tion tech­niques to solve exist­ing prob­lems and empow­er you to face or pre­vent future con­flicts or situations.

Meet your counsellor

How it works

Your benefits

Access to specialist help. Whatever you need, whenever you need it.

All consultations take place in the comfort of your own home

Licensed counsellors with various specialisations and trainings

100% discrete and secure

Joanna Bessert-Nettelbeck (Founder)

The Help­net focus is the client. I want­ed to cre­ate a place where any­body could get help. When­ev­er you want; in your moth­er tongue and prefer­ably with some­one hav­ing or know­ing your cul­tur­al back­ground. And despite what peo­ple think, get­ting help is not a weak­ness but a real strength. Because it takes strength to con­front your “demons”, look­ing them in the eye and not hide from it. 

Tilo Held, Counsellor

Since I have had some uncon­vinc­ing expe­ri­ences with appoint­ment por­tals, I was very inter­est­ed in the con­cept. It quick­ly proved that Help­net did not have all the short­com­ings that had both­ered me before. Since I and my patients have been using it, it has also proved to be very user-friend­­ly in dai­ly use. Com­mu­ni­ca­tion with the for­tu­nate­ly not so snooty own­ers and devel­op­ers is encour­ag­ing and makes one pre­dict that I will remain loy­al to this tool and the peo­ple who offer it.

S.T. , Client

It’s in a con­text of a dif­fi­cult work sit­u­a­tion, that I was look­ing for sup­port. On the Help­net I found a coun­sel­lor who was quick­ly avail­able, lis­ten­ing, quick and par­tic­u­lar­ly per­cep­tive in her analy­sis. Our ses­sions enabled me at first to recog­nise the prob­lem and there­fore helped me improv­ing my cop­ing mech­a­nism in dai­ly life and my well-being. I got some quite sim­ple behav­iour­al and com­mu­ni­ca­tion tools, that helped me clar­i­fy and improve my approach.

M.D. , Client

I was seek­ing a per­son­al and indi­vid­ual coach­ing on The Help­net and it man­aged to help me in open­ing me to new per­spec­tives and helped me get­ting an employ­ment in well-known com­pa­nies. The coun­sel­lor’s empa­thy and great analysing skills helped me to find solu­tions to prob­lems, of all kind. Doing this via video-call was not that for­eign to me and helped me espe­cial­ly when I wasn’t able to get help in an oth­er way.

Laurence Defago, Counsellor

I dis­cov­ered The Help­net on the advice of a col­league. The con­cept imme­di­ate­ly appealed to me and moti­vat­ed me. The pos­si­bil­i­ty of pro­vid­ing online psy­chother­a­peu­tic sup­port seemed to me to be par­tic­u­lar­ly use­ful and inno­v­a­tive, espe­cial­ly in these times. The prospect of being able to offer con­sul­ta­tions almost every­where, i.e. to be able to trav­el freely for sev­er­al months or weeks a year while con­tin­u­ing con­sul­ta­tions, also seemed to me to be a hith­er­to unsus­pect­ed oppor­tu­ni­ty in my practice.