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Your Mental Health Matters

The Help­net is an inter­na­tion­al and inter­dis­ci­pli­nary plat­form where you can seek men­tal health sup­port and online consultation.

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We all need a little help sometimes

The world can be a com­plex place some­times and every­one han­dles life’s dif­fi­cul­ties dif­fer­ent­ly. Neg­a­tive feel­ings, con­flicts or doubts which seem small at first, can how­ev­er quick­ly evolve into some­thing big­ger. It’s impor­tant talk about it before things become too over­whelm­ing. Your men­tal well­be­ing is our main pri­or­i­ty. Just reach out, we’re here for you.

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Discrete online help and support

The Help­net brings togeth­er qual­i­fied coun­sel­lors with dif­fer­ent spe­cial­i­ties and train­ings, offer­ing pri­vate online con­sult­ing by means of a secure voice or video­call. All from the com­fort of your own home, at the time you actu­al­ly need it.

Because your men­tal well­be­ing is our main pri­or­i­ty, we make sure our trust­ed coun­sel­lors are avail­able for you. No mat­ter what your prob­lem is, we’re here to help when­ev­er you need it.

We high­ly val­ue dis­cre­tion so our plat­form guar­an­tees com­plete pri­va­cy in accor­dance with GDPR.

Choose Your Counsellor

How it works

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Your benefits

Access to specialist help. 

All consultations take place in the comfort of your own home

Licensed counsellors with various specialisations and trainings

100% discrete and secure

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Meet your counsellor

Laurence Defago, Counsellor

I dis­cov­ered The Help­net on the advice of a col­league. The con­cept imme­di­ate­ly appealed to me and moti­vat­ed me. The pos­si­bil­i­ty of pro­vid­ing online psy­chother­a­peu­tic sup­port seemed to me to be par­tic­u­lar­ly use­ful and inno­v­a­tive, espe­cial­ly in these times. The prospect of being able to offer con­sul­ta­tions almost every­where, i.e. to be able to trav­el freely for sev­er­al months or weeks a year while con­tin­u­ing con­sul­ta­tions, also seemed to me to be a hith­er­to unsus­pect­ed oppor­tu­ni­ty in my practice.

Joanna Bessert-Nettelbeck (Founder)

The Help­net focus is the client. I want­ed to cre­ate a place where any­body could get help. When­ev­er you want; in your moth­er tongue and prefer­ably with some­one hav­ing or know­ing your cul­tur­al back­ground. And despite what peo­ple think, get­ting help is not a weak­ness but a real strength. Because it takes strength to con­front your “demons”, look­ing them in the eye and not hide from them.

M.D. , Client

I was seek­ing a per­son­al and indi­vid­ual coach­ing on The Help­net and it man­aged to help me in open­ing me to new per­spec­tives and helped me get­ting an employ­ment in well-known com­pa­nies. The coun­sel­lor’s empa­thy and great analysing skills helped me to find solu­tions to prob­lems, of all kind. Doing this via video-call was not that for­eign to me and helped me espe­cial­ly when I wasn’t able to get help in an oth­er way.

S.T. , Client

It’s in a con­text of a dif­fi­cult work sit­u­a­tion, that I was look­ing for sup­port. On the Help­net I found a coun­sel­lor who was quick­ly avail­able, lis­ten­ing, quick and par­tic­u­lar­ly per­cep­tive in her analy­sis. Our ses­sions enabled me at first to recog­nise the prob­lem and there­fore helped me improv­ing my cop­ing mech­a­nism in dai­ly life and my well-being. I got some quite sim­ple behav­iour­al and com­mu­ni­ca­tion tools, that helped me clar­i­fy and improve my approach.

Tilo Held, Counsellor

Since I have had some uncon­vinc­ing expe­ri­ences with appoint­ment por­tals, I was very inter­est­ed in the con­cept. It quick­ly proved that Help­net did not have all the short­com­ings that had both­ered me before. Since I and my patients have been using it, it has also proved to be very user-friend­­ly in dai­ly use. Com­mu­ni­ca­tion with the for­tu­nate­ly not so snooty own­ers and devel­op­ers is encour­ag­ing and makes one pre­dict that I will remain loy­al to this tool and the peo­ple who offer it.

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